Returns & Exchanges Policy
TROPHY ROOM STORE is committed to ensuring your satisfaction with every luxury footwear and apparel purchase. If you are not completely satisfied, you may return your unworn items within 14 days of delivery for a refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, including all tags, accessories, and the original TROPHY ROOM shoe box to ensure eligibility.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned merchandise, your refund will be processed back to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing