Frequently Asked Questions
Everything you need to know about shopping with TROPHY ROOM STORE.
What is the current shipping timeframe for orders?
Standard orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international shipping can take 10-15 business days depending on customs clearance.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier’s website to monitor your shipment's progress.
What is your return and exchange policy?
We offer a 14-day return policy for unworn items in original packaging with all tags attached. Please note that certain limited-release items and sneakers may be marked as final sale.
Are the products sold on TROPHY ROOM STORE authentic?
Absolutely. We pride ourselves on offering 100% authentic merchandise. Every item is thoroughly inspected and sourced directly from authorized distributors or the brands themselves.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through services like Klarna and Afterpay.
Do you restock items that are sold out?
Due to the exclusive nature of our collections, many items are limited edition and will not be restocked. We recommend signing up for our newsletter to receive updates on new drops and potential restocks.